Known issues with these hard drives came to light mid 2008 when MjM Data Recovery started receiving drives that were displaying extraordinary symptoms. Either the drive would not show in the BIOS or if it did it would show has have 0 bytes capacity. We started work straight away and found the problem to be in logs in the factory area of the drive. Data Recovery We found a method of repairing the drives and started recovering data. Seagate were made aware of the problem and issued a fix in the form of a firmware update. However, the firmware fix would not work on drives that had already failed as the built-in operating system of the drive recognises there is a problem and sets the drive into 'failsafe' mode. So users that were aware of the problem could update their firmware and fix their drives as long as they had not already become affected with the problem. The first firmware update actually made the problem worse with some drives. After applying the firmware update, th...
Data recovery from all makes of computer raid array, hard disk, memory cards, NAS, tape recovery, virtual machines and all other magnetic, digital and optical storage devices.