Skip to main content

Seagate 7200.11 Hard Disk Drives

Known issues with these hard drives came to light mid 2008 when MjM Data Recovery started receiving drives that were displaying extraordinary symptoms. Either the drive would not show in the BIOS or if it did it would show has have 0 bytes capacity. We started work straight away and found the problem to be in logs in the factory area of the drive.

Data Recovery

We found a method of repairing the drives and started recovering data. Seagate were made aware of the problem and issued a fix in the form of a firmware update. However, the firmware fix would not work on drives that had already failed as the built-in operating system of the drive recognises there is a problem and sets the drive into 'failsafe' mode. So users that were aware of the problem could update their firmware and fix their drives as long as they had not already become affected with the problem.

The first firmware update actually made the problem worse with some drives. After applying the firmware update, the drives became in-operational. At this point, Seagate offered a free data recovery service for drives that had become bricked with the new firmware update and soon released a working version of the update which has improved the situation.

MjM Data Recovery were one of the the first companies in the UK to be able to recover from Seagate 7200.11 Firmware problems.


Because Seagate make hard disks for OEM (e.g. Dell, Hp, Maxtor, etc) the problem spread into those hard disks too ..

Drives that the Firmware problem has surfaced are:

ST31500641AS, ST31000333AS, ST3640323AS, ST3320613AS, ST320816AS, ST3160813AS STM31000334AS, STM340323AS, STM3320614AS, STM3160813AS, STM3500320AS
STM3750330AS, STM31000340AS , STM3500320ASm ST3500620AS, ST3500820AS
ST640330AS, ST640530AS, ST3750330AS, ST3750630AS, ST31000340AS, ST3750630AS, ST31000340AS

It has also effected the Video Server hard disk models ..
ST31000340SV, ST3750330SV, ST3500320SV, ST3320410SV

Comments

Post a Comment

Please leave a comment on this data recovery blog

Popular posts from this blog

Seagate F3 Series of Drives

Seagate Data Recovery Back in 2008 Seagate introduced the 7200.11 F3 series of drives, the range was from 160 GB up to 1500 GB and later 2 GB. Soon after, these drives developed a firmware bug that totally bricked the hard disks. Seagate forums were overflowing with tales of woe. Seagate brought out a firmware update that fixed the problem, but the drive needed to be working to apply it. There was another problem, the firmware fix actually bricked working drives - but only a specific model was affected with the update. Seagate were then forced to provide free data recovery on this model, but left the rest to their own devices. At one point someone made some termminal commands available that could fix the SMART logs and translator problem that cause the 0 MB problems on some of the drives so then they could then run the firmware update. Thanks to that guy many users were able to recover their data. When Seagate bought out the 7200.12 and some later Laptop versions, there wa...
Post a Comment
Read more

Data recovery from Toshiba Hybrid Drives.

Data Recovery from Toshiba Hybrid Drives. After months of research we have finally cracked the Toshiba Hybrid SSD problems. Searching through reams of code resulted with a list of commands that enables us to manipulate the firmware on the SSD-side of these drives. Codes to modify the hard disk side are well known throughout the DR trade, but problems with Hybrid drives usually result with unrecoverable drives. For MJM Data Recovery that is no longer the case, we are are able to recover data from these drives that usually show as three types of failure. The drive does not spin. The drive spins but hangs the computer The drive spins and give ID but data can not be accessed. The problem is determined by the symptoms, but we can reset SMART for the SSD-side of the drive, reset SSD-side cache and when necessary completely reset the NAND. We recover for end users, IT companies and other Data Recovery companies. For more information please see this Data Recovery - Toshiba Hyb...
Post a Comment
Read more